FAQ s About MichaelWhat should we expect from the presentations?
Michael’s programs are designed to help you become the “Preferred Provider” of what you sell. He shows you how to identify customer stress, deliver high-touch experiences and insulate your customer base from competitive erosion. His in-the-trenches tactics and strategies will inspire your team to up-level their performance and outperform the competition.
What’s Michael’s presentation style?
Michael uses an edu-tainment style to deliver his message. This careful blend of content and humor ensures internalization and adaptation of the techniques. His stories and anecdotes will reinforce the concepts while creating a memorable experience for the audience.
Are the presentations interactive?
Regardless of the size of the audience, Michael’s presentations are fully interactive. He routinely visits the audience and engages them in his stories and examples.
May we customize a presentation?
Once Michael receives an assignment the preparation begins. He conducts telephone or webinar interviews with key personnel to gain an understanding of the current market conditions and internal stresses that may be affecting your day-to-day activities. These conversations will give Michael key industry terms, acronyms and insights that help him connect with your audience.
How can I be sure Michael is a fit for us?
Michael’s only objective is to provide a perfect solution for your organization. Michael will be delighted to have a discovery call with you or your leadership team. Please contact Michael’s Program Director, Beth Smith to schedule. See the website footer for contact details.
What happens after we book Michael?
Upon program confirmation, we will send you a full media kit that includes a program description, speaker introduction, audio/visual requirements, publicity photos, etc. You will then be contacted for pre-program interviews that will clarify the meeting objectives. The program will then be customized accordingly.
Do you offer support materials?
Michael’s presentations come with comprehensive handouts that highlight the key learnings that will serve as a resource for years to come. Audio and video recordings of the events are also available upon prior licensing agreement.
